FAQ

Hippikart is an online platform dedicated to offering a wide range of clothing products, including traditional and modern attire, from various brands and designers in India.

To place an order, simply browse through our website, select the desired items, and add them to your cart. Proceed to checkout, provide your shipping details, choose a payment method, and confirm your order.

We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and other popular digital wallets. Cash on delivery (COD) is also available in select areas.

Yes, your security is our priority. We use secure payment gateways and employ advanced encryption to protect your personal and financial information.

Our return and exchange policy allows you to return or exchange items within a specified period. Please refer to our 'Returns & Exchanges' page for detailed information on the process and conditions.

Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to monitor the status of your delivery on our website or through the logistics partner's portal.

Yes we do the shipment are charged accordingly.

Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

For any inquiries or assistance, you can reach our customer support team through the 'Contact Us' page on our website, or you can email us at customercare@hippikart.com. We strive to respond to your queries promptly.